Acceptable Use
Provider: Amanah Innovations Pty Ltd (ABN 22 700 718 789), trading as Ticket Resolve Now.
Use Ticket Resolve Now only for lawful, authorised IT support and documentation. You must have permission to investigate the environment, device, account, or customer data you submit.
Do not
- Submit passwords, tokens, private keys, or other secrets.
- Use the service to bypass access controls, evade security tools, or gain unauthorised access.
- Run generated commands without reviewing their scope, privilege, and expected effect.
- Use personal, BYOD, or customer data outside the authority and purpose for which it was collected.
- Attempt to evade rate, seat, plan, or usage limits, probe the service, or interfere with another workspace.
- Use the service for malware, credential theft, harassment, unlawful surveillance, or destructive activity.
We may block content, disable features, or suspend access when we reasonably believe this policy or the security of the service is at risk.
Status: Draft; obtain qualified legal review before relying on this document in production.